We are Dean and Laura Davis from Lexington, KY. We started this needlepoint design business in late 2013. It has continued to grow exponentially year after year.
Our Business Model
We sell directly to consumers. Our designs are constantly new and fresh and we have an extensive catalogue. We often dabble in custom designs to keep our skills fresh and meet our clients' needs. Because our offerings are so broad and customizable, it may take us up to 4 weeks to have your items ready to ship. We employ local painters as we can, and not everything is in stock. Our inventory moves very quickly. If you have a special occasion coming in, we will do our best to work with you to expedite.
Licensing, Copyrights and Trademarks
Last year, we added NCAA licensed products to our catalogue. We wanted to lead the industry by selling licensed trademarked products. All NCAA designs are carefully protected and disclosed, per NCAA Standards. All of our non-NCAA designs are original to our brand and our rigorously protected by our trademarks and copyrights. They are not to be reproduced without express written permission by Needlepoint by Laura, LLC.
Shipping Policy
Free shipping, unless otherwise negotiated for extra large or expedited orders. Customer is responsible to provide a correct shipping address. Please review this before ordering. Costs of re-shipping to an incorrectly provided address are the responsibility of the customer.
Returns Policy
We offer returns on stock items within 7 days. Customized items are not returnable. If we make a mistake on our end, we are always happy to fix it.
Contact Us
As always, use our Contact Us tab to reach out via e-mail. It is our preferred method of contact, and is answered daily.